While Lisa West uses reasonable efforts to include accurate and up-to-date information on this website, Lisa West makes no warranties or representations as to its accuracy. Lisa West assumes no liability or responsibility for any typographical or other errors or omissions in the content on this site. In the event that a product or service is listed at an incorrect price or with other incorrect information due to a typographical or other error, Lisa West shall have the right to refuse or cancel any orders placed for the product or service listed incorrectly. Lisa West shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and/or your credit card has been charged. If your credit card has already been charged for the purchase and your order is cancelled, Lisa West shall issue a credit to your credit card account in the amount of the charge. If a product or service offered by Lisa West is not as described, your sole remedy is to return it to Lisa West for a refund.


Limitation of Liability

Lisa West and/or its respective suppliers make no representations about the suitability of the information contained in the documents and related graphics and/or software published on this server for any purpose. All such documents and related graphics are provided without warranty of any kind and are subject to change without notice. The entire risk arising out of their use remains with the recipient. In no event shall Lisa West and/or its respective suppliers be liable for any direct, consequential, incidental, special, punitive or other damages whatsoever (including without limitation, damages for loss of business profits, business interruption, or loss of business information), even if Lisa West has been advised of the possibility of such damages.

Links to Third Party Site

Lisa West is not responsible for the contents of any linked site or any link contained in a linked site. Lisa West provides links to you only as a convenience, and the inclusion of any link does not imply endorsement by Lisa West of the site.


Customer Service Policy

Lisa West is committed to providing a professional and efficient service to our members, potential members, clients/students and the public. Please be aware of the office hours shown on our website. We ask that you be patient if your enquiry has not been responded to immediately, we will endeavour to respond as quickly as possible.


Privacy Policy



Your privacy is very important to us. As part of the normal operation of this site, Lisa West may collect certain information from you. This privacy policy details what information we collect, how we use that information, and what your rights are regarding any information that you supply to us. Lisa West is subject to the requirements of applicable Australian law and strives to meet the requirements of the Australian National Principles for the Fair Handling of Personal Information.


Your Information and Right to Privacy

Lisa West will under no circumstances sell, trade or rent any personal information that you supply to us to any third party. You have the right to review and alter any personal membership information that Lisa West stores about you.

If you choose and inform us accordingly, Lisa West will not make you part of a Lisa West mailing list. Lisa West uses this method to communicate with members and clients. You have the right to refuse inclusion on a mailing list by contacting the Lisa West office.

As part of the normal operation of this site, your Internet Browser will be sent a “cookie” (a temporary Internet file). This cookie enhances our site’s functionality with features such as membership logon and electronic ordering. By itself, this cookie can only identify your computer to our server; it is not used to identify you personally.

Your personal password to access the ‘Lisa West Members Only’ section of the Lisa West website protects your membership privacy. We suggest that you do not disclose, share or reveal this password to any other individual.


What information is collected by this site, and how is it used?

The Lisa West website collects browser statistics from this site to track traffic patterns. This may include the URL (web address) you came from, the URL you are going to, the browser you are using, and your IP address. We use this information to do internal research on our users’ demographics, interests, and behaviour to better understand and better serve our users. This information is compiled and analysed on an aggregated basis.

If you decide to become a member of Lisa West, we will ask you for personal details such as your address, contact phone numbers and your email address.

We use your email address, your mailing address, and phone number to contact you regarding administrative notices, publications, and communications relevant to your use of the site and your Lisa West membership. If you do not wish to receive these communications, you can opt out by contacting the Lisa West office.


Our Commitment to you

We use standard mechanisms to safeguard the confidentiality of your personal information, such as firewalls and Secure Socket Layers. However, it is important to recognise that “perfect security” does not exist on the Internet.


Credit Card Information

Lisa West does not permanently store credit card information anywhere on this site.


Lisa West Members

Members have the right to access the personal information held about themselves by the Lisa West website, and to correct information which is inaccurate. Lisa West undertakes not to disclose sensitive information without the member’s consent.  For more information about privacy, please contact us